If you are like a growing number of homeowners in the travel market, you might be thinking of renting out a vacation home to travelers. Or, perhaps you have already started and you are now looking for ways to keep up with the increasing demands of the fast-moving industry. Statistics show that 9% of all lodging in the U.S. is run by an independent AirBnB user – meaning that more and more people are renting out their homes. 

Whether guests are at your hotel for business, pleasure, or both, their experience can have a serious impact on your brand and its success. Understanding their needs and expectations can be highly beneficial. Consider these top 10 guest expectations at hotels.

When there is a job to be done, we are all relying on our team to do it, and we all give our best to complete the job. But productivity can be about more than simply putting in effort. Let’s look at how to increase productivity of your team.